Executive operations, intentionally designed

A better way
to run the
executive office.

Less friction. Clearer rhythms. Practical AI.
EAOpSys helps you redesign the work behind a leader’s week, so your time goes where it matters.

Two people working together to map a practical workflow with notes and a laptop
Built togetherThe work, made visible.
Designed for the people behind the weekExecutive AssistantsChiefs of StaffLeaders & founders
Sound familiar?

Busy isn’t always
working.

The calendar is full. Preparation starts late. Follow-up lives in someone’s head. And those new AI licences? They haven’t changed much about how the week actually runs.

Often, the people are capable. The way the work happens needs attention. That’s where EAOpSys comes in.

Meetings without a clear rhythmThe same work, recreated each weekInformation scattered across toolsToo much depending on one person
Work with EAOpSys

Start where you are.

One recurring frustration, a team ready to build, or an executive office that needs a reset.

01 / For individuals90 minutes

The Friction
Session

Get clear on what’s making your week harder than it needs to be, and what to fix first.

  • A self-audit before we meet
  • A focused, one-to-one virtual session
  • Your top three fixes and a 30-day plan
  • A follow-up check-in at day 30
What you’ll take away

A one-page Friction Snapshot, delivered within three business days, outlining the priorities and where AI may help. For EAs, Chiefs of Staff and leaders running their own week.

Enquire about a session
02 / For teamsHalf day

The EA Team
Workshop

Turn interest in AI into practical capability, using the work your team actually does.

  • Examples shaped around your team
  • One real workflow built in the room
  • A Friction Map to take back to work
  • Practical AI use rules and a check-in
How the workshop works

Designed for up to 15 people, with a short participant survey and buyer conversation beforehand. In-person delivery is the default; a virtual option is available.

Discuss a team workshop
The approach

Better ways of working.
Built to keep working.

We start with the week you need to run, then choose the tools that help you run it.

01

Find the friction.

Look at where time, attention and information get lost. Identify the improvements that will make the biggest difference.

02

Design. Then build.

Improve the rhythm and build useful workflows in the systems you already use. Apply AI where it earns its place.

03

Make it yours.

Work alongside the person who will own the result. Document the changes and build the confidence to keep them running.

Your tools and systemsYour security policiesA clear handover ownerHuman judgement throughout
Trudy Edwards, founder of EAOpSys, in burgundy with her hand on her hip beneath a brick arch
“I built my own executive operating system because I could see the gap between how AI was being talked about and how people actually needed to use it at work.”
Trudy Edwards · Founder, EAOpSys
Experience inside the executive office

Meet Trudy.

I’m a Senior Executive Assistant, practical AI builder and speaker. My experience spans executive offices in ASX-listed organisations, from board reporting and investor relations support to the operating rhythms that hold a leadership team’s week together.

I created EAOpSys to help others solve the problems I know from the inside: the repeated work, the missing context and the systems that rely on someone remembering everything.

The goal is simple. Leave you with a better way of working, and the ability to own it.

Conference keynote speakerFuture EA & AI Summit, Sydney 2026
2026 finalistExecutive Assistant of the Year
The CEO Magazine ANZ
Trudy Edwards presenting The EA Operating System at the Future EA and AI Summit
Future EA & AI Summit · Sydney, September 2026
Editorial illustration of an Executive Assistant briefing AI support and reviewing its work, with a briefing document, calendar and draft email
On stage & in the room

Practical experience.
A different conversation
about EAs and AI.

Bring the real work into the room. Trudy speaks about executive operations, the evolving EA role and what it takes to turn AI curiosity into something useful.

Meet Trudy as a speaker

Speaker profile and event enquiries at trudyedwards.com

01

The EA Operating System

How a non-technical EA built practical AI workflows to support senior leaders.

02

Prompting is briefing

Bring context, clear expectations and human judgement to the way you work with AI.

03

The title says assistant. The work is executive operations.

A practical perspective on the systems thinking behind effective executive support.

A few good
questions.

Do I need to be an EA to work with you?

No. EAOpSys works with EAs, Chiefs of Staff and leaders who manage their own week. The focus is the executive office and the work it needs to do.

Do we need to buy new software?

The starting point is your existing tools. Any proposed changes take account of your organisation’s approved systems, access and security requirements.

Is this AI training or consulting?

The workshop develops practical capability. The Friction Session helps you prioritise improvements. The Reset goes further, redesigning and implementing workflows with the person who will own them. AI is one part of that work.

Can you work with our IT team?

Yes. Implementation is planned around your organisation’s requirements. Any system access must be provisioned and approved by your organisation, with builds held in your own environment.

How are engagements priced?

Services are scoped and priced per engagement. We’ll discuss the fit, deliverables and availability before providing a fee, including any applicable travel costs.

Let’s start with your week

What’s getting
in the way?

Tell me a little about your role, your team and the work you’d like to improve. We can work out the right place to start.

hello@eaopsys.com

Based in Brisbane, Australia.
Virtual sessions and in-person workshops.

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